Privacy Policy for
SafeAir Dashboard

This policy explains how Vidal Solution collects, uses, and protects information when you access the SafeAir dashboard to monitor your sites. We are committed to handling your data responsibly and transparently.

1. Customer-Specific Data Collection

SafeAir is a platform designed for remote site monitoring, where each customer's data is collected and stored on their own on-premise SafeAir platform. This ensures that your data remains under your control and is isolated from other customers.

• Account & Access Data — Credentials and logs used to authenticate and provide secure access to your dashboard.
• Remote Site Data — Air quality, environmental, and device information collected from your specific monitored locations.
• Device & Browser Info — Basic technical details to ensure compatibility, security, and performance.

2. How We Use Your Information

• Secure, Independent Access — To authenticate your identity and provide you with independent, end-to-end encrypted access to your own on-premise data.
• Service Operation — To display real-time air quality data, manage alerts, and maintain dashboard functionality for your sites.
• Security & Auditing — To detect unauthorised access and ensure the integrity and confidentiality of your data.
• Support & Improvement — To troubleshoot issues and improve your experience with the dashboard.

3. Data Storage and Retention

Your primary data is stored securely on your on-premise SafeAir platform. Vidal Solution may retain backup copies of your data for disaster recovery purposes. Raw sensor data may be anonymised and used for analytical purposes to improve our services, but this analysis is performed on aggregated, non-identifiable data.

4. Data Security

All connections to the SafeAir dashboard use end-to-end encryption via ZeroTier and HTTPS. Access is restricted to authorised users only. Your data is not shared with third parties without your explicit consent, except as required by law.

5. Your Data, Your Control

• Access — You can view, download, and manage your site data at any time through the dashboard.
• Correction — If any data is incorrect, please contact us to update it.
• Deletion — You may request the deletion of your account and associated data, subject to legal and contractual obligations.

6. Cookies and Tracking

The dashboard uses essential session cookies only for authentication. No tracking or third-party marketing cookies are used. This ensures your session remains secure and private.

7. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via the dashboard or by email. The latest version will always be available at this URL.

8. Contact Us

For any questions about this policy or your data, please contact us.